How to Tell You Have the Right Call Center: Employee Satisfaction

How to Tell You Have the Right Call Center: Employee Satisfaction Your employees are the engine that makes your business run. The way that they feel about the company and their position within it are directly tied to the level of service that they give to your customers. Call centre agents are on the front [...]

5 Tips for Taking the Best Messages

5 Tips for Taking the Best Messages At Image24, providing a personal virtual receptionist for your business is just the beginning of our comprehensive call centre services. There will be occasions when speaking to a representative isn’t enough, and sending a message along to you immediately is vital. With Image24, you can be sure that [...]

The Importance of Work-Life Balance

The Importance of Work-Life Balance It is easy to get carried away in our professional lives and lose sight of the things that truly matter the most. We get so caught up in trying to do so many different things that we often forget to keep any time for ourselves. We have clients, phone calls, [...]

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