Do You Think You Know What a Call Centre Does?

Before working at i24 Call Management Solutions, I imagined a call centre to be endless rows of cubicles of college tuition slaves in headsets. I knew a call centre answered phones for companies. But I didn’t know what I didn’t know. I also made the common mistake of confusing Call Centres withTelemarketing.   Definition: [...]

Do You Think You Know What a Call Centre Does? 2017-03-09T20:23:38+00:00