Do You Have a Content Attention Deficit

Are people not hearing you through the cacophony of online marketing? We see it all the time. Everyone is shouting, but no one gets heard. Have you seen a political press conference recently? Journalists shout questions in unison until the speaker points to one and often by name. Another example is when readers have had [...]

Gary’s Quotes of the Month – Inspirational Gems for August

Gary's Quotes of the Month - Inspirational Gems for August We love quotes. We use them to express our feelings in greeting cards, to impress our friends with how smart we are and to hang in the air to denote irony. Image Memes - often containing misquotes - flow in our social streams like leaves on [...]

Does Social Media Make You Scream

There's too much content, and there are too many social media platforms to publish and consume that content on. If you're in marketing, you've likely heard of content shock. This is a term coined by Mark Schaefer from a  post he wrote a couple years ago that ignited a lot of conversation. He defines content shock as happening [...]

Image24 wins its 9th ATSI Award

i24 Call Management Solutions wins its 9th ATSI (Association of TeleServices International) Award of Excellence for the 9th year in a row. The ATSI award is presented annually by the Association of TeleServices International (ATSI). ATSI is an industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. Customer [...]

Point Your Customers in the Right Direction with Our Dealer Locator Services

Point Your Customers in the Right Direction with Our Dealer Locator Services Have you reached a point in your business where you feel you’re ready to expand to more locations? The more locations you have, the more your potential clients will need to find the one nearest to where they are. Image24 understands the difficulties [...]

Improve Your Business with Human Resource Reporting

Improve Your Business with Human Resource Reporting There is nothing that employees dislike more than aggressive micromanaging; in fact, it is often stated as the top reason that employees want to leave their jobs. It comes down to trust. As a business owner, you are required to do your due diligence and make sure that [...]

E-Response: Show Your Customers That Their Business Really Matters

E-Response: Show Your Customers That Their Business Really Matters Running a business is a hectic and time-consuming endeavour, but the one thing you cannot ever put on the backburner is your customer.  Whether it’s day or night, open or closed, or where you’re located, customers will always be sending you their comments, questions, complaints, or [...]

Work-Alone Support Protects Your Employees and Your Business

Work-Alone Support Protects Your Employees and Your Business In certain industries, the demands of running a successful operation will require employees to work alone, especially in overnight shifts. As an employer, you are responsible for eliminating potential risks and ensuring the safety of anyone who is working in such a situation. Image24 is specifically equipped [...]

5 Advantages of Having a Virtual Receptionist for Your Business

5 Advantages of Having a Virtual Receptionist for Your Business Modern business is reliant on flexibility, availability, and cost efficiency. Customers expect to get exactly what they want, whenever they want, at a price they can afford, so your company needs to get creative to stay ahead of the competition. More and more businesses are [...]

Understanding The Caller’s Needs: Machines vs Humans

Understanding The Caller’s Needs: Machines vs Humans The development of technology in business applications has brought significant breakthroughs in recent years, and one of the most talked about is the collection and analysis of “big data” – a herculean feat which machines excel at. Researchers at MIT have recently released information about a supposed breakthrough [...]

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