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Blog 2017-07-03T15:54:13+00:00

E-Response: Show Your Customers That Their Business Really Matters

E-Response: Show Your Customers That Their Business Really Matters Running a business is a hectic and time-consuming endeavour, but the one thing you cannot ever put on the backburner is your customer.  Whether it’s day or night, open or closed, or where you’re located, customers will always be sending you [...]

Work-Alone Support Protects Your Employees and Your Business

Work-Alone Support Protects Your Employees and Your Business In certain industries, the demands of running a successful operation will require employees to work alone, especially in overnight shifts. As an employer, you are responsible for eliminating potential risks and ensuring the safety of anyone who is working in such a [...]

5 Advantages of Having a Virtual Receptionist for Your Business

5 Advantages of Having a Virtual Receptionist for Your Business Modern business is reliant on flexibility, availability, and cost efficiency. Customers expect to get exactly what they want, whenever they want, at a price they can afford, so your company needs to get creative to stay ahead of the competition. [...]

Understanding The Caller’s Needs: Machines vs Humans

Understanding The Caller’s Needs: Machines vs Humans The development of technology in business applications has brought significant breakthroughs in recent years, and one of the most talked about is the collection and analysis of “big data” – a herculean feat which machines excel at. Researchers at MIT have recently released [...]

How to Use Primal Human Emotions to Sell Better

How to Use Primal Human Emotions to Sell Better You’d be surprised just how much of the buying process is due to subconscious psychological or emotional factors. This fact is likely to makes most business owners (and salespeople) uncomfortable, since we all want to think that closing a deal was [...]

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