Consider your Call Centre as Your Employee – Stay in Communication with Them One of the best things about having a professional call centre working for you is that it will seem like an extension of your own business. In fact, the very best work so closely with you, that you will sometimes forget that [...]

Tips for leaving effective messages to get a call back In today’s world, we are able to communicate at lightning-fast speeds at any time of the day. Smartphones ensure that we are available around the clock. Still, that doesn’t mean that all of the old fashioned techniques are obsolete. Leaving voicemails is still a great [...]

5 Reasons That a Call Center is Better than Transferring Your Calls to Your Employees or Your Cell Phone Many small business owners find themselves stuck in a difficult situation when it comes to the phone calls that their business receives. On the one hand, it can be tedious, stressful, and time consuming to answer [...]

How a Call Centre Can Relieve Your Stress and Make Your Business More Productive Nothing is as rewarding as building and managing your very own successful business – and nothing is quite as stressful or time-consuming, for that matter. Being a business owner is a 24/7 affair, and your customers are always going to expect [...]