Do you have members of your team working off premises? i24 helps you manage your off-site workers by offering monitoring, scheduling and reporting solutions.
You will know immediately if your employee is on site, late or needs assistance.
We protect your employees’ safety by setting up automatic trigger alerts in the event of a security concern.
We’re on call 24/7, 365 days of the year.
SMS Message Delivery
SMS Message Confirmation
Web access to all Recordings
Daytime & Night time Script Protocols
Advanced Management Reports
Web access to add/change On Calls
Web access to account call stats and data
Web access to invoices/payment history
No Hold Service
Standardized Agent Video Training
English or Bilingual (English/French) Service