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Inspirational quotes are popular because we see reflected in the wise words of great minds validation of who we feel we are and motivation for whom we want to become.Each month Gary Blair, President and owner of i24 Call Management Solutions publishes a newsletter containing his favourite quotes – his ‘gems’. Welcome, March – the month that harkens both [...]
Inspirational quotes are popular because we see reflected in the wise words of great minds validation of who we feel we are and motivation for whom we want to become. Each month Gary Blair, President and owner of i24 Call Management Solutions publishes a newsletter containing his favourite quotes – his ‘gems’. Quotes and Trivia for February-Garys [...]
A smile is your best ROI. While returning home from the gym recently, I was approaching the front of a sports boutique I shop at often. The store manager was opening the door for the day just as I reached it. Our eyes caught. I gave him a smile, a nod and moved on. He gave [...]
Inspirational Quotes For January Inspirational quotes are popular because we see reflected in the wise words of great minds validation of who we feel we are and motivation for whom we want to become. Each month Gary Blair, President and owner of i24 Call Management Solutions publishes a newsletter containing his favourite quotes – his ‘gems’. Welcome to [...]
Who doesn’t like getting an award? It feeds our ego and gives us bragging rights. As any Academy, Grammy or Booker Prize award winner can attest, it also has measurable business benefits. It can add major box office returns to a forgotten movie, a re-release of a classic album or a bump in book [...]
Ongoing Employee Training gives you the best Return on Investment I remember my first introduction to an employee training program. It was a few pages stapled to a mimeographed cover: "Welcome to ACME's Company Rules and Policies". I always worked in the service industry where the entry bar was so low it would challenge [...]
Why winning an industry award is a big deal. If you worked hard to achieve recognition in your industry by competing for an industry award, there is little satisfaction in coming close. The consolation prize is the lesson learned: failure makes you smarter. Mia Pearson wrote in her Globe and Mail article: Is it worth [...]
Keeping up with email can seem futile. If left unattended, that pile of ignored email comes back to bite you where it hurts - on your bottom line. One unanswered email could represent one lost client or worse, a problem with a current one. So, do you manage your email or does it manage you? [...]
Are people not hearing you through the cacophony of online marketing? We see it all the time. Everyone is shouting, but no one gets heard. Have you seen a political press conference recently? Journalists shout questions in unison until the speaker points to one and often by name. Another example is when readers have had [...]
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