{"id":138571,"date":"2025-04-24T09:10:17","date_gmt":"2025-04-24T13:10:17","guid":{"rendered":"https:\/\/i24imag1dev.wpenginepowered.com\/?p=138571"},"modified":"2025-12-23T10:03:45","modified_gmt":"2025-12-23T15:03:45","slug":"presentation-du-balado-di24-au-dela-de-lappel","status":"publish","type":"post","link":"https:\/\/i24image.com\/fr\/blog\/presentation-du-balado-di24-au-dela-de-lappel\/","title":{"rendered":"Pr\u00e9sentation du balado d\u2019i24 \u00ab Au-del\u00e0 de l\u2019appel \u00bb"},"content":{"rendered":"

Pr\u00e9sentation du balado d\u2019i24 \u00ab\u00a0Au-del<\/strong>\u00e0 de l\u2019appel <\/strong>\u00bb <\/strong><\/h2>\n

Gestion d\u2019appels i24, leader des <\/span>services de r\u00e9ponse t\u00e9l\u00e9phonique<\/span> et des solutions multicanales pour les entreprises, a officiellement lanc\u00e9 son nouveau balado, <\/span>Au-del\u00e0 de l\u2019appel<\/span><\/i><\/b>. Diffus\u00e9 <\/span>le 20 mars 2025<\/span><\/b>, ce balado a d\u00e9j\u00e0 captiv\u00e9 les auditeurs avec des anecdotes sur ses origines modestes et des extraits de sa culture d’entreprise unique. Avec ses deux premiers \u00e9pisodes d\u00e9j\u00e0 en ligne, ce balado offre \u00e0 i24 une nouvelle fa\u00e7on d’interagir avec son public et de fournir des informations et des perspectives pr\u00e9cieuses aux chefs d’entreprise, aux leaders du secteur et aux professionnels.\u00a0<\/span>\u00a0<\/span><\/p>\n

Retour en arri\u00e8re\u202f: les deux premiers \u00e9pisodes\u00a0<\/span><\/b>\u00a0<\/span><\/h2>\n

Dans le <\/span>premier \u00e9pisode<\/span><\/a> d\u2019<\/span>Au-del\u00e0 de l\u2019appel,<\/span><\/i><\/b> les auditeurs ont plong\u00e9 dans les coulisses des 55\u202fans d’histoire d’i24. Anim\u00e9 par <\/span>Gary Blair, Pr\u00e9sident et PDG<\/span><\/b>, et co-anim\u00e9 par <\/span>Nancy Breitman, Directrice des ventes et du marketing<\/span><\/b>, l’\u00e9pisode a explor\u00e9 l’\u00e9volution de l’entreprise, de ses d\u00e9buts \u00e0 sa place de leader du secteur des <\/span>services de r\u00e9ponse t\u00e9l\u00e9phonique<\/span> 24\u202fh\/24 et 7\u202fj\/7. Gary Blair a \u00e9voqu\u00e9 l’engagement de l’entreprise en mati\u00e8re d’innovation, de service client et de d\u00e9veloppement de relations durables \u2013 des principes qui ont permis \u00e0 i24 de rester \u00e0 l’avant-garde du secteur depuis plus de cinq d\u00e9cennies.\u00a0<\/span>\u00a0<\/span><\/p>\n

Dans le <\/span>deuxi\u00e8me \u00e9pisode<\/span><\/a> consacr\u00e9 \u00e0 l’\u00e2gisme, la discussion s’est concentr\u00e9e sur l’impact des diff\u00e9rentes g\u00e9n\u00e9rations sur la culture d’entreprise, soulignant les atouts et les d\u00e9fis propres \u00e0 chaque groupe. L’\u00e9pisode a explor\u00e9 comment l’\u00e2ge influence la collaboration, stimule l’innovation et fa\u00e7onne l’environnement de travail global, un environnement enrichi par le m\u00e9lange dynamique de la diversit\u00e9 g\u00e9n\u00e9rationnelle.<\/span>\u00a0<\/span><\/p>\n

\u00c0 venir\u202f: Prochains \u00e9pisodes\u00a0<\/span><\/b>\u00a0<\/span><\/h2>\n

Apr\u00e8s le lancement r\u00e9ussi des deux premiers \u00e9pisodes, <\/span>Au-del\u00e0 de l\u2019appel<\/span><\/i><\/b> explorera une vari\u00e9t\u00e9 de sujets pertinents pour les chefs d’entreprise et les professionnels. Les prochains \u00e9pisodes mettront en vedette les membres de l’\u00e9quipe et les clients d’i24, qui partageront leurs exp\u00e9riences et leur expertise dans des domaines tels que le leadership, la croissance de l’entreprise et la culture d’entreprise.\u00a0<\/span>\u00a0<\/span><\/p>\n

Essentiellement, ce balado mettra en lumi\u00e8re la mani\u00e8re dont les entreprises peuvent favoriser des environnements positifs qui privil\u00e9gient l’\u00e9quilibre entre vie professionnelle et vie priv\u00e9e et l’engagement des employ\u00e9s, autant de facteurs qui contribuent \u00e0 la productivit\u00e9 et \u00e0 la rentabilit\u00e9.\u00a0<\/span>\u00a0<\/span><\/p>\n

Un autre aspect passionnant du balado r\u00e9side dans les interventions d’invit\u00e9s. <\/span>Au-del\u00e0 de l\u2019appel<\/span><\/i><\/b> invitera des chefs d’entreprise avant-gardistes \u00e0 discuter des d\u00e9fis de leur secteur.\u00a0<\/span>\u00a0<\/span><\/p>\n

L’importance du d\u00e9veloppement des relations\u00a0<\/span><\/b>\u00a0<\/span><\/h2>\n

Au c\u0153ur d\u2019<\/span>Au-del\u00e0 de l\u2019appel<\/span><\/i><\/b> se trouve le th\u00e8me du d\u00e9veloppement des relations. Pour i24, la r\u00e9ussite ne se limite pas au d\u00e9veloppement de solutions d\u2019affaires\u202f; Il s’agit de cultiver des liens authentiques et durables avec les clients, les partenaires et les membres de l’\u00e9quipe. Cette philosophie restera au c\u0153ur du balado, car i24 vise \u00e0 inspirer les auditeurs \u00e0 entretenir des relations solides – sources de r\u00e9ussite pour leurs entreprises.\u00a0<\/span>\u00a0<\/span><\/p>\n

Gary Blair a insist\u00e9 sur ce point dans l’introduction du balado, affirmant qu\u2019<\/span>Au-del\u00e0 de l\u2019appel<\/span><\/i><\/b> vise \u00e0 \u00ab\u202fcr\u00e9er de la valeur gr\u00e2ce \u00e0 des conversations enrichissantes\u202f\u00bb. En proposant aux auditeurs un m\u00e9lange de conseils pratiques et d’histoires authentiques, le balado va au-del\u00e0 des solutions d’entreprise pour se concentrer sur les v\u00e9ritables moteurs de la r\u00e9ussite dans le paysage concurrentiel actuel.\u00a0<\/span>\u00a0<\/span><\/p>\n

Comment \u00e9couter\u00a0<\/span><\/b>\u00a0<\/span><\/h2>\n

Au-del\u00e0 de l\u2019appel<\/span><\/i><\/b> est disponible sur toutes les principales plateformes de balado, notamment Apple Podcasts, Spotify, Amazon Music et YouTube. Que vous souhaitiez en savoir plus sur le parcours d’i24, acqu\u00e9rir des connaissances en leadership ou explorer comment renforcer les relations clients, ce balado promet d’offrir des exp\u00e9riences \u00e0 tous.\u00a0<\/span>\u00a0<\/span><\/p>\n

Restez \u00e0 l’\u00e9coute des prochains \u00e9pisodes, o\u00f9 i24 continuera d’apporter des id\u00e9es pr\u00e9cieuses et de l’inspiration aux chefs d’entreprise, aux leaders du secteur et \u00e0 tous ceux qui cherchent \u00e0 am\u00e9liorer leurs pratiques d\u2019affaires.\u00a0<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Pr\u00e9sentation du balado d\u2019i24 \u00ab\u00a0Au-del\u00e0 de l\u2019appel \u00bb Gestion d\u2019appels i24, leader des services de r\u00e9ponse t\u00e9l\u00e9phonique et des solutions multicanales pour les entreprises, a officiellement lanc\u00e9 son nouveau balado, Au-del\u00e0 de l\u2019appel. Diffus\u00e9 le 20 mars 2025, ce balado a d\u00e9j\u00e0 captiv\u00e9 les auditeurs avec des anecdotes sur ses origines modestes et des extraits […]<\/p>\n","protected":false},"author":2,"featured_media":138648,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4610],"tags":[],"class_list":["post-138571","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-answering-fr"],"acf":[],"yoast_head":"\nBalado d'i24 Au-del\u00e0 de l'appel\u00a0: le parcours d'i24 d\u00e9voil\u00e9 - i24<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez le Balado d\u2019i24 Au-del\u00e0 de l\u2019appel, o\u00f9 i24 partage des anecdotes et des aper\u00e7us captivants de son parcours de 55 ans.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/i24image.com\/fr\/blog\/presentation-du-balado-di24-au-dela-de-lappel\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\\\/\\\/i24image.com\\\/fr\\\/blog\\\/presentation-du-balado-di24-au-dela-de-lappel\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/i24image.com\\\/fr\\\/blog\\\/presentation-du-balado-di24-au-dela-de-lappel\\\/\"},\"author\":{\"name\":\"i24admin\",\"@id\":\"https:\\\/\\\/i24image.com\\\/fr\\\/#\\\/schema\\\/person\\\/76b4ad81b1fb7ecbe843b9867e9847d1\"},\"headline\":\"Pr\u00e9sentation du balado d\u2019i24 \u00ab Au-del\u00e0 de l\u2019appel \u00bb\",\"datePublished\":\"2025-04-24T13:10:17+00:00\",\"dateModified\":\"2025-12-23T15:03:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/i24image.com\\\/fr\\\/blog\\\/presentation-du-balado-di24-au-dela-de-lappel\\\/\"},\"wordCount\":683,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/i24image.com\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/i24image.com\\\/fr\\\/blog\\\/presentation-du-balado-di24-au-dela-de-lappel\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i24image.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/Image20250529113322.png\",\"articleSection\":[\"Call Answering\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/i24image.com\\\/fr\\\/blog\\\/presentation-du-balado-di24-au-dela-de-lappel\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/i24image.com\\\/fr\\\/blog\\\/presentation-du-balado-di24-au-dela-de-lappel\\\/\",\"url\":\"https:\\\/\\\/i24image.com\\\/fr\\\/blog\\\/presentation-du-balado-di24-au-dela-de-lappel\\\/\",\"name\":\"Balado d'i24 Au-del\u00e0 de l'appel\u00a0: le parcours d'i24 d\u00e9voil\u00e9 - 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