Human Resource Monitoring
Can you reach your off-site workers?
Can they reach you?
Do you have members of your team working off premises? i24 helps you manage your off-site workers by offering monitoring, scheduling and reporting solutions.
You will know immediately if your employee is on site, late or needs assistance.
We protect your employees’ safety by setting up automatic trigger alerts in the event of a security concern.
We’re on call 24/7, 365 days of the year.
Call Management
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Email Management
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Quality Caller Experience
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Progressive Billing
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What our clients say
“i24 provides Hoffaco Property Management with a great value added service. Customers are happier with an immediate response time and issues are able to be solved and documented with ease. I’m happy to have i24 as a service provider.“
President
Hoffaco Property Management
Those Are Just A Few Main Features, There Are Plenty More
SMS Message Delivery
SMS Message Confirmation
Database Management
Web access to all Recordings
Daytime & Night time Script Protocols
Advanced Management Reports
Web access to add/change On Calls
Web access to account call stats and data
Web access to invoices/payment history
Perfect Answer
No Hold Service
Standardized Agent Video Training
Wake-up Service
Call Patching
English or Bilingual (English/French) Service