Privacy Policy
Effective Date: Dec 1st, 2024
I24 Call Management Solutions (“we,” “us,” or “our”) is committed to protecting the privacy of individuals (“users,” “you,” or “your”) who interact with our services. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information through our website and professional services.
Information Gathered by i24image.com
We collect information during the browsing of our website (i24image.com), to ensure the quality operation of the site. This may include, but is not limited to, your IP address, browser type, operating system. If you chose to submit forms which request additional information, we may collect contact details as per the form that you are submitting through our website.
The website may link to or otherwise rely on external 3rd party sites/services, such as social media, we are not responsible for the privacy practices or the content of such third-party sites.
Cookies
We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Types of Cookies We Use:
Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Managing Cookies:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Information Gathered by our Professional Services
We collect information that is vital to the service we provide, including personal data provided by you or recorded during phone calls with our representatives. This may include, but is not limited to, your name, contact details, and the nature of your inquiry.
Use of Information
The information we collect is used solely for the purpose of providing our services and quality assurance. We may also use this information to improve our services and to communicate with you regarding inquiries made during use of our services.
Data Retention
We retain recorded information in accordance with our data retention policy, which is designed to comply with applicable legal and regulatory requirements. The duration for which we keep your information will depend on the purpose for which the information was collected and the nature of the information.
Data Sharing
We do not share your personal information with third parties, except as required by law or as necessary to provide our services to you. In such cases, we ensure that appropriate safeguards are in place to protect your information.
Security Measures
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to safeguard your data.
Your Rights
You have the right to access, correct, or delete your personal information that we hold. You may also object to or restrict the processing of your data. To exercise these rights, please contact us using the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and obtain your sms where required.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Privacy Officer
I24 Call Management Solutions
3901 Jean Talon O, Suite 200
Montréal, QC H3R 2G4
Responsabledelaprotectiondelavieprivee[@]i24image.com
PrivacyOfficer[@]i24image.com
By using our services, you acknowledge that you have read and understood this Privacy Policy.
