YOUR ACCOUNT IS LIVE
So, now we know who you are, what your needs are and how you want to be represented. We trained our Call Management Agents to reflect all this in their response to your callers. You participated in a live demonstration of exactly how a call will be handled and corrected any items that you have identified for improvement.
The next step is to turn on the switch and begin managing your calls. You will receive documentation with everything you need including access to your private online Web Portal where you can access recordings of your calls, collect data and most importantly, update any changes in business or contact information. Now you can turn your attention to running your business instead of running for the phone.