Think you’re the client service superstar we’re looking for?

APPLY NOW!

Think you’re the client service superstar we’re looking for?

APPLY NOW!

What we do.

i24 Call Management Solutions manages phone calls for companies of all sizes across Canada. 24/7/365 including holidays. We are an inbound call answering service, not an outbound call centre. We do not solicit sales.

If you like people and new challenges, you’ll love being part of our i24 team. No day is exactly like the day before.

We’re looking
for people with
HEART

Humble – Self-aware and respectful.

Empathetic – Acts with compassion and respect for customers, partners and team members.

Adaptable – Innately curious – a lifelong learner.

Remarkable – Remarkably helpful, remarkably resourceful, remarkably effective. (Effective people do things, are resourceful and have a sense of ownership.)

Transparent – Open and honest with others and with themselves.

HEART is our engine,
curiosity our GPS system.

What we offer.

Salary – We offer an above industry average starting salary with progressive increases built-in.

Remote Work – You will be working from your home but you won’t be working alone. We take pride in our positive work culture.

Benefits – We offer an extensive selection of benefits once you complete six months and work a minimum of twenty-five hours per week.

Employee Assistance – As of your first day with us, you will have access to our Employee Assistance Program (EAP). Our generous vacation policy recognizes your need for a balanced work and personal life.

Training – We are nationally known for our innovative training program. We use video, case studies and individual coaching to build your expertise and self-confidence.

What you offer

  • Be proficient in English, French or both.
  • Have excellent communication skills, speaking and listening.
  • Have a sense of humour.
  • Be conscientious, empathetic and customer service oriented.
  • Be comfortable with change.
  • Be curious.