i24 account programming starts with us learning as much as possible about your product, customers and company culture.
Our customized programming approach delivers accurate, professional and consistent service. We want your callers to think they reached your office, not ours.
i24 Advanced Data Management
Data management increases accuracy and reduces costs. By auto-populating data from previous calls we reduce:
- Data entry errors
- Agent time spent recording repeat information
Turn the data we collect into your own management tool:
- Track caller results
- Discover trends
- Identify problems
Generate custom reports on any aspect of a call:
- Product Type
- Advertising Sources