Blog 2017-07-03T15:54:13+00:00

Quotes to Inspire Your October – Gary’s Monthly Gems

Inspirational quotes are popular because we see reflected in the wise words of great minds validation of who we feel we are and motivation for whom we want to become. Each month Gary Blair, President and owner of i24 Call Management Solutions publishes a newsletter containing his favourite quote [...]

Is Your Brain at Work While the Rest of You is On Vacation

When you go on vacation, does your mind stay at work? If so, you may be suffering from F.O.M.B. (Fear of Missing Business). Like  F.O.M.O. (Fear of missing out), F.O.M.B. (Fear of missing business), can cause the following: Insomnia Feelings of guilt Anxiety Depression Agitation Your vacation is sabotaged before [...]

The Lodz Ghetto Link: Revelations From Beyond the Small Talk

  A passing “hello” in the hallway last week, didn’t prepare me for the conversation that followed.   Jeff Rosenstein is one of our Sales Ninjas at i24 Call Management Solutions. He told me that Chip Reid, who is the national correspondent for CBS News, [...]

Ongoing Employee Training gives the best Return on Investment

Ongoing Employee Training gives you the best Return on Investment I remember my first introduction to an employee training program.  It was a few pages stapled to a mimeographed cover: "Welcome to ACME's Company Rules and Policies". I always worked in the service industry where the entry bar was [...]

Why Winning an Industry Award is a Big Deal for Your Company

Why winning an industry award is a big deal. If you worked hard to achieve recognition in your industry by competing for an industry award, there is little satisfaction in coming close. The consolation prize is the lesson learned: failure makes you smarter. Mia Pearson wrote in her Globe [...]

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