Employee Recognition Matters to Your Clients and Your Bottom line
Employee recognition is the secret sauce that sucessful companies cook up to differentiate themselves from their copmpetion. Employees who are made tofeel they matter, fee more motivated to make their customers feel they matter.
Don’t Ghost Your Clients! Delight Them with a Business Answering Service!
Don't Ghost Your Clients! Delight Them with a Business Call Answering Service! Have you ever thought about the eerie silence when clients reach out without one to answer? It's like walking into an abandoned mansion and hearing... nothing. Creepy, right? Instead of ghosting your client's calls and messages, give them a delightful 'welcome with [...]
Four Professional Call Script Tips To Impress Your Clients
Four Professional Call Script Tips To Impress Your Clients Movies, plays, commercials and YouTube videos all begin as scripts. And you may be surprised to know that your callers, if their calls are managed by a professional call answer service, are also subjected to these scripts. Call service agents to [...]
Stop Taking Work on Vacation: Discover the Freedom of a Call Answering Service!
Stop Taking Work on Vacation: Discover the Freedom of a Call Answering Service! If so, you may be suffering from F.O.M.B. (Fear of Missing Business). Like F.O.M.O. (Fear of missing out), F.O.M.B. (Fear of missing business), can cause the following: Insomnia Feelings of guilt Anxiety Depression Agitation Your vacation is sabotaged before it's barely begun. [...]
Choosing the Right Call Answering Service in Canada: A Guide to Making a Smart Call!
Choosing the Right Call Answering Service in Canada: A Guide to Making a Smart Call! When it comes to your business, customer service is not just a department; it's an attitude.It’s a commitment to excellence that can make or break your relationship with your clients. That's where a call management service steps in. Choosing [...]
Never Miss a Call Again – Your Guide to After-Hours Phone Answering Services
Never Miss a Call Again - Your Guide to After-Hours Phone Answering Services As we all become more connected, we expect to be able to reach each other at any time - including companies that we do business with. 24/7 call answering services provides more than convenience; they ensure that we don’t miss valuable [...]
What Can a Call Answering Service Do for You?
What Can a Call Answering Service Do for You? Call answering service has not only evolved with technology over the last decade, but in many cases, advanced it by researching and implementing ways to improve client/caller service with it. Long gone are the days when answering services simply answered the phone and took a [...]
CALL A CALL ANSWERING SERVICES WHEN TIMES ARE TOUGH
Outsourcing your call answering improves customer service, increases efficiency, and saves costs. It's more important now than ever.
5 Ways a Social Media Cleanse Can Unclog Your Brain
5 Ways a Social Media Cleanse Can Unclog Your Brain Social Media is sneaky. It creeps up on us like a rising tide on the beach. As we bask in the sun, distracted by our smartphone, the cold wet fingers of the ocean imperceptively at first, clutch at our toes and before [...]
Think an Answering Service is Old School – is Customer Service?
Is an answering service still even a thing? Isn’t that old school ‘60s Laugh-in? “One ringy-dingy, two ringy-dingy”. Nope. It’s not. There are over 150 member companies in CAM-X, our Canadian Call Management Association. Using call answering services are still the favoured way to manage calls in the Business to Business (B2B) [...]
