i24 CALL ANSWERING SERVICE
i24 Call Management Solutions has been providing call answer services to Ottawa and the rest of Ontario for over fifty years.
Whether your client is calling from Kingston or Kenora, your calls are professionally handled by our award-winning (bilingual) Call Management Agents.
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85% of callers never call back if they can’t speak with a live person on their first call and almost 90% of consumers stop working with a company after experiencing poor customer service.
ANSWER BOTS DON’T CARE. WE DO.
Just think about everything you hate about automated call answering and bots (digital and otherwise) putting systems before people. Being sent from one extension to another, or listing so many options you need to dial “1” to repeat – again.
We don’t do that.
All your calls are answered live by real flesh and blood i24 Call Management Agents. They are professionally trained to provide quality customized assistance & customer support, twenty-four hours a day, seven days a week – including holidays.
At i24, real people answer your calls.
Companies that use a live call answering service increase their productivity by over 50%.
Answer bots have their place. It’s just not at i24.
WHAT YOU CAN EXPECT FROM HAVING i24 MANAGE YOUR CALLS.
Our professionally trained Call Management Agents answer your calls live. Their qualifications include professionalism and empathy.
You have control over your monthly billing. No packages that may leave you with minutes you can’t use. You are billed only for the minutes that you use.
Setting up your account is uncomplicated and thorough. We take you through it step by step from “getting to know you” to “Hello, thank you for calling, (your company name), how can I help you?
Looking for an award-winning
call answering service?
i24 Call Management Solutions is
100% Canadian owned and operated.
We do not engage off-shore agents.
Whether you’re new or established, have one local office or multinational offices, our commitment to quality service is the same.
If you need property management call answering services or someone to monitor your after-hours calls and email web inquiries, i24 has the technology and professional talent to allow you to run your business instead of running for the phone.
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