What is a Remote Receptionist?
Let’s start with the obvious. Our remote receptionists are people, not automated attendants. They answer your phone just as you would want your own receptionist to do – with timeliness, professionalism, and courtesy.
Because they do this remotely, you save on the expense of salary, benefits, office space and the cost of breaks, absences, and vacations.
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We also offer a full array of round the clock call answering services
when everyone is responsible for answering the phone, no one is.
Your clients don’t want to wait for six rings only to fall into voice mail, nor do they want to spend precious minutes listening to umpteen voice mail prompts just to get to their desired extension only to then fall into voice mail.
As many companies now have virtual workplaces, having someone committed solely to answering your phone gives you peace of mind and your callers a positive impression.
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Isn’t this the same as a Call Answering Service?
Close but no cigar. Our Call Answering Services offer a broad range of services that include 24/7 coverage, messaging, customer service help, email management etc.
Our Remote Receptionist service is dedicated solely to answering your phone and transferring callers to the requested person or department during working hours.
Does your receptionist routinely let calls go to voicemail due to their workload?
Or do you have a receptionist at all because of the cost or inability to find one? Using our i24 Remote Receptionist saves you money and guarantees your calls are answered.
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Where HAVE all my clients goNE, Long time passing?
People surveyed by Consumer Reports say that after experiencing poor customer service,
- One in three will never call back – ouch! Extended wait time is listed as the top irritant followed closely by
- Not being able to connect with a live person on the phone. And nearly two-thirds of consumers surveyed said they will only wait
- 2 minutes or less before hanging up.
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i24 REMOTE RECEPTIONIST SERVICES
A specific service for a specific need
For less money than a Tim Horton’s coffee and a box of doughnuts, your phones will be answered during business hours, and your callers will always have a human being to talk to. And the best part is that the setup is simple and quick.
So, you can stop worrying about “Who’s Getting the Phone!”
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