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17 02, 2017

What Does a Call Management Service Do?


Before working at i24 Call Management Solutions, I imagined a call centre to be endless rows of cubicles of college tuition slaves in headsets. I knew a call centre answered phones for companies. But I didn’t know what I didn’t know. I also made the common mistake of confusing Call Centres withTelemarketing.   Definition: [...]

What Does a Call Management Service Do?2022-03-20T14:57:32-04:00
24 10, 2016

What’s Your Email Response Time?


Keeping up with email can seem futile. If left unattended, that pile of ignored email comes back to bite you where it hurts - on your bottom line. One unanswered email could represent one lost client or worse, a problem with a current one. So, do you manage your email or does it manage you? [...]

What’s Your Email Response Time?2022-03-20T14:58:02-04:00
30 08, 2016

Do You Have a Content Attention Deficit


Are people not hearing you through the cacophony of online marketing? We see it all the time. Everyone is shouting, but no one gets heard. Have you seen a political press conference recently? Journalists shout questions in unison until the speaker points to one and often by name. Another example is when readers have had [...]

Do You Have a Content Attention Deficit2017-03-09T20:17:45-05:00
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