We’re a new tool
under your belt.
24/7.
Answering Service for Electricians Companies
Super Charge your call handling operation.
When the power’s out, we’re the calm voice your customers trust.
From blown fuses to full outages, we handle every call with clarity and speed. Our agents guide homeowners, property managers, and techs with confidence.
We don’t just take messages—we activate your protocols and dispatch crews.
Available 24/7, we keep you responsive, reliable, and fully booked. i24 is your answering service for electrician companies.
i24 is 100% Canadian owned and operated.
We offer fully bilingual services.
No missed calls,
No missed jobs. Just a business
wired for success.
Your business,
Fully Charged.
Partnering with i24 means more than call answering—you get a multichannel solutions provider that integrates with your dispatch tools, schedules, and workflows. Whether you’re solo or managing crews, we plug into your systems to keep jobs moving and customers informed. From calls to texts, we handle every channel with speed and professionalism, so you can focus on repairs—not missed messages. Our secure API integrations ensure real-time connectivity with your platforms, keeping data flowing and operations aligned.
Our agents respond fast to breakdowns and maintenance calls, dispatching crews, escalating issues, and following your protocols to the letter.
Our Five-Step Onboarding Process:
1
We begin by understanding your service footprint—whether you handle residential homes, commercial buildings, or industrial sites. From emergency response protocols to inspection schedules and job types, we tailor our approach to how your team operates.
2
Customization
We craft call scripts, escalation paths, and workflows that reflect your brand and service priorities. Whether it’s a tripped breaker, a power outage, or a routine install, every interaction is aligned with your standards and urgency.
3
Demonstration
Through live call simulations, you’ll see how we manage real electrical scenarios—from panicked homeowners to facility managers needing fast fixes. It’s your chance to preview our professionalism before we go live.
4
Training
Our agents receive specialized training in electrical terminology, service categories, and your preferred communication flow. They’re equipped to handle calls with confidence, empathy, and precision—no matter the voltage.
5
Launch
Once everything’s in place, we activate full-service coverage—ensuring every call, message, and request is handled smoothly. Ongoing quality checks and performance reviews keep your standards high and your schedule fully powered.
i24 PROGRESSIVE
BILLING MODEL.
Transparent rates. Tangible returns.
At i24, we don’t share market-standard rates on our website because our service isn’t market-standard. It’s exceptional. And exceptional service demands a billing model that reflects exactly that.
An exceptional billing model
Our Progressive Billing Model is exceptional because it’s built to reward growth. The more you use, the less you pay per minute. You’ll never be charged for unused time, and you’ll never be locked into oversized bundles with non-transferable minutes. Ours is pricing that scales with your success.
If you’re unsure how many minutes you’ll need each month, you’re not alone. That’s why our model is designed for flexibility—no guesswork, no waste, just smart, scalable support.
This FAQ section covers the questions electricians are more likely to ask us, such as how we handle urgent situations, routine requests, and everything in between. Still unsure? Let’s talk—we’re ready when you are.
Quick answers to your service questions
How do your services help electricians stay available 24/7?
We provide live agent support around the clock, so your electrical business never misses a call—whether it’s a power outage at midnight or a weekend emergency. Our agents follow your dispatch protocols to ensure urgent calls reach your on-call technician immediately, keeping your service reliable and responsive.
Can you handle calls from contractors, property managers, or inspectors?
Yes. Our agents are trained to handle professional inquiries with accuracy and professionalism. We can log job details, forward messages to your team, and ensure all communications are documented for follow-up—helping you stay organized and responsive.
Can you help us capture new electrical service leads?
Yes. Our agents don’t just answer calls—they help grow your business. We collect lead information, schedule consultations, and forward urgent inquiries to your sales or service team. This ensures you never miss an opportunity, even during busy or off-hours.
Real results
from Electrician
Service clients.
“i24 transformed how we handle after-hours calls. Before, we missed urgent faults and scrambled to respond. Now, every call is answered instantly, escalations are seamless, and our clients feel supported—even in the dark. It’s like having a control center that never sleeps.”
You handle the power, we handle your calls.
ASK ABOUT OUR 15-DAY FREE TRIAL