Is an Answering Service the Right Call for You?
Is an Answering Service the Right Call for You? Have you thought about outsourcing your calls to a Call Answering Service? If you’re not, you may be missing calls when your lines are busy (call overflow) or when your office or call centre is closed (after hours calls). And you may be missing important messages […]
6 Things you can do to create an impressive voicemail message
You may have heard that people no longer use voicemail or leave messages. But for most businesses, voicemail is the necessary last resort when someone isn’t available to answer. That’s why you need to put some thought into the message you want to communicate to your caller. You never know who is on the other […]
Should You Choose Dedicated or Shared Customer Service Support
If you’ve never used a call answering service before, chances are you won’t be aware that there are two types of services available: Shared and Dedicated. Or, if you have hired a call centre before, there’s a 90% or greater chance that the service you received was based on a Shared service model. What is […]
VoIP Call Technology Works Best When Real People Answer
Does Having VoIP mean you no longer need your Call Answering Service? No. And here’s why. Many businesses are unplugging their landlines and plugging into the “cloud” by switching to VoIP. There are a lot of valid reasons for doing so – which your VoIP supplier likely has told you. They also likely told you that […]
Looking for Property Management Call Management Solutions?
Does Having VoIP mean you no longer need your Call Answering Service? No. And here’s why. Many businesses are unplugging their landlines and plugging into the “cloud” by switching to VoIP. There are a lot of valid reasons for doing so – which your VoIP supplier likely has told you. They also likely told you that […]
A 24 hour a day virtual receptionist for the holidays – So you can really be on vacation!
A 24 hour a day virtual receptionist for the holidays – So you can really be on vacation! Running your own business is a 24/7 affair. As a business owner you are constantly meeting with clients, handling issues in the office, poring over numbers, or managing the daily processes. Even when you aren’t technically at […]