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1 11, 2023

i24 Call Management Solutions Brings Home its 27th Award Of Excellence!

2023-11-01T16:53:51-04:00

i24 Brings Home its 27th Award Of Excellence! i24 Call Management Solutions returned from our Canadian Call Management Association (CAM-X) conference in Calgary, proudly carrying our 27th  Cam-X Award of Excellence (AOE). Winning an Award of Excellence validates all our work and our client's decision to choose us from our competitors. Oh, and [...]

i24 Call Management Solutions Brings Home its 27th Award Of Excellence!2023-11-01T16:53:51-04:00
31 07, 2023

Stop Taking Work on Vacation: Discover the Freedom of a Call Answering Service!

2023-08-16T01:54:13-04:00

Stop Taking Work on Vacation: Discover the Freedom of a Call Answering Service! If so, you may be suffering from F.O.M.B. (Fear of Missing Business). Like  F.O.M.O. (Fear of missing out), F.O.M.B. (Fear of missing business), can cause the following: Insomnia Feelings of guilt Anxiety Depression Agitation Your vacation is sabotaged before it's barely begun.  [...]

Stop Taking Work on Vacation: Discover the Freedom of a Call Answering Service!2023-08-16T01:54:13-04:00
23 09, 2021

Gary’s October Gems – The Halloween Eat Drink and be Scary Issue

2022-04-20T09:14:38-04:00

Gary's October Gems - The Eat Drink and be Scary Issue Happy October, everyone. Welcome to the month when we share our bountiful harvest around our Thanksgiving tables and scare the bejeezus out of kids on Halloween. By the time Halloween arrives, the beautiful fall foliage is gone and we are left with skeletal [...]

Gary’s October Gems – The Halloween Eat Drink and be Scary Issue2022-04-20T09:14:38-04:00
31 07, 2021

Learning About Teamwork by Watching Saturday Night Hockey

2022-04-20T09:16:11-04:00

Learning About Teamwork by Watching Saturday Night Hockey After being responsible for the management of  i24 Call Management Solutions for almost two decades, no one has to sell me on the importance of teamwork.  A call answering service, like all customer-facing services, is particularly challenged in the human resource area. It's impossible [...]

Learning About Teamwork by Watching Saturday Night Hockey2022-04-20T09:16:11-04:00
13 08, 2020

Problem – No Response / Long Holds. Solution – Call Answering

2022-04-20T09:24:00-04:00

Have you thought about outsourcing your calls to a Call Answering Service? You may be surprised to learn that according to this survey published in 2019, 80% of all business communications take place over the phone. That’s right. Even with the popularity of SMS, online contact forms, and chats, when it comes to making [...]

Problem – No Response / Long Holds. Solution – Call Answering2022-04-20T09:24:00-04:00
1 05, 2019

Your Monthly Quotes and Trivia Gems for May

2022-04-20T09:39:14-04:00

Welcome to May Gems. Each month, I reach into my treasure trove of quotes and pull out my favourite gems. I love quotes. They make me laugh, they make me cry and most often, they make me think. Alas, May is here and every young man’s fancy turns to … [...]

Your Monthly Quotes and Trivia Gems for May2022-04-20T09:39:14-04:00
1 04, 2019

Gary’s Quotes and Trivia Gems For April

2023-06-07T15:57:01-04:00

Welcome to April's Quote and Trivia Gems. Each month, I reach into my treasure trove of quotes and pull out my favourite gems. I love quotes. They make me laugh, they make me cry and most often, they make me think. April is the birth month of William Shakespeare - the Bard of Avon. Poet, playwright [...]

Gary’s Quotes and Trivia Gems For April2023-06-07T15:57:01-04:00
4 03, 2019

Is an Answering Service the Right Call for You?

2023-07-05T08:08:43-04:00

Is an Answering Service the Right Call for You? Have you thought about outsourcing your calls to a Call Answering Service? If you’re not, you may be missing calls when your lines are busy (call overflow) or when your office or call centre is closed (after hours calls). And you may be missing important [...]

Is an Answering Service the Right Call for You?2023-07-05T08:08:43-04:00
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