
Why All Canadians Have an Obligation to Do Business in Canada
In today’s interconnected world, the choices we make as business leaders have a profound impact on our communities and economies. As a proud Canadian business owner, I believe that now, more than ever, we have a moral and economic obligation to support and engage with Canadian businesses. This is not just about patriotism; it’s about fostering a resilient, ethical, and prosperous business environment that benefits us all; those values that we have always espoused at i24.
I consider operating a business in Canada to be a privilege that comes with a deep sense of responsibility. Canadian values such as fairness, quality, and community have allowed i24 to grow and prosper by ensuring our business practices reflect the values we believe in. By adhering to these principles, we ensure that our business contributes positively to Canadian society and our economy.
Partnering with Canadian answering service providers strengthens local B2B relationships, creating opportunities for collaboration and mutual growth. Each action in this light contributes towards building a network of support within the Canadian economy, making us more resilient and less vulnerable to external threats such as American tariffs. Every dollar spent in Canada boosts our economy, sustains jobs, and strengthens Canadian businesses. Operating across Canada, in both official languages, our local expertise and understanding ensures i24 clients receive answering services tailored to their unique needs while offering an authentic, Canadian-centric representation of their brands.
Canadian values ensure a dedication to quality and adherence to strict industry standards, ensuring our clients receive exceptional service. In contrast, some American companies prioritize profit over service, implementing questionable practices such as unrealistic low offers which are too good to be true. This is not only misleading and unsustainable, but it undercuts the true quality that Canadian companies are looking for. The adage that if it’s too good to be true, it usually isn’t, hasn’t changed.
Some of these same American competitors also present themselves as Canadian, when in fact, they have little if any operations in Canada. Some have no operations in Canada at all and are simply masquerading as Canadian, with the sole purpose of taking advantage of our solid reputation. Unfortunately, unsuspecting consumers are consistently deceived by these misleading marketing practices. The results? Unintentionally choosing an American answering service over a Canadian one.
In these current times, this means ‘Canadian buyer beware’. It’s imperative to dig deeper behind what may appear to be Canadian vs. what is marketed as such. How to avoid being misled? Don’t just look for a Maple Leaf symbol, or the description, ‘Canadian Telephone Answering Service’. That term does not mean that the company is a Canadian owned and operated business, or that calls won’t be rerouted to agents outside Canada. Due diligence by asking the right questions will help ensure you are buying Canadian. By choosing to buy a Canadian telephone answering service, you are making a conscious decision to support your fellow Canadians at large. This choice keeps money within our borders, fostering economic growth and stability. It ensures that your business is represented authentically and ethically, providing your customers with the quality and service they expect from a truly Canadian brand.
In conclusion, the decision to do business in Canada is not just a financial one; it’s a moral and ethical choice that supports our economy, our values, and sustains our communities. By hiring i24 you are choosing to buy Canadian while ensuring that your business practices align with the principles of fairness, quality, and community. Let’s make a collective commitment to keeping our money in Canada and supporting the businesses that uphold our values.
Together, we can build a stronger, more resilient Canada.
Gary Blair
President & CEO, i24 Call Management