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i24 Brings Home its 27th Award Of Excellence! i24 Call Management Solutions returned from our Canadian Call Management Association (CAM-X) conference in Calgary, proudly carrying our 27th Cam-X Award of Excellence (AOE). Winning an Award of Excellence validates all our work and our client's decision to choose us from our competitors. Oh, and [...]
What's New from i24 Call Management Solutions In this edition: A message from our President & Chief Engagement Officer, Gary Blair. Operations News: Welcome our New Wow Specialists November Weekly Client Quality Score Draw Winners Our CAM-X Award of Excellence Plus celebrations Article: Comment Suivre à la période des fêtes? par Eveline Donaldson Article: My Acadian Family Christmas [...]
A New Year message from i24 President, Gary Blair: "If I heard it once this year, I’ve heard it a hundred times … life is scarier than ever. Personally, I believe scary is always relative to the times we live in. In hindsight, however, it rarely lives up to its reputation. Anyone remember [...]
“The greatness of a society and its moral progress can be judged by the way it treats its animals.” – Mahatma Gandhi This quote from Mahatma Gandhi resonated with Gary Blair when he first came across it many years ago. This is not surprising if you know Gary who is President of i24 Call Management [...]
Understanding The Caller’s Needs: Machines vs Humans The development of technology in business applications has brought significant breakthroughs in recent years, and one of the most talked about is the collection and analysis of “big data” – a herculean feat which machines excel at. Researchers at MIT have recently released information about a supposed breakthrough [...]
A 24 hour a day virtual receptionist for the holidays – So you can really be on vacation! Running your own business is a 24/7 affair. As a business owner you are constantly meeting with clients, handling issues in the office, poring over numbers, or managing the daily processes. Even when you aren’t technically at [...]
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