Use a Professional Call Answer Service for a Stress-Free Holiday. The Ho Ho Holiday season is here; it's time to leave work behind and spend precious time with family and friends. You want to deck the halls and spread good cheer, but there’s this work-related anxiety that lingers over you like [...]
i24 Brings Home its 27th Award Of Excellence! i24 Call Management Solutions returned from our Canadian Call Management Association (CAM-X) conference in Calgary, proudly carrying our 27th Cam-X Award of Excellence (AOE). Winning an Award of Excellence validates all our work and our client's decision to choose us from our competitors. Oh, and [...]
Employee recognition is the secret sauce that sucessful companies cook up to differentiate themselves from their copmpetion. Employees who are made tofeel they matter, fee more motivated to make their customers feel they matter.
Don't Ghost Your Clients! Delight Them with a Live Business Call Answering Service! Have you ever thought about the eerie silence when clients reach out without one to answer? It's like walking into an abandoned mansion and hearing... nothing. Creepy, right? Instead of ghosting your client's calls and messages, give them a delightful 'welcome with [...]
Four Professional Call Script Tips To Impress Your Clients Movies, plays, commercials and YouTube videos all begin as scripts. And you may be surprised to know that your callers, if their calls are managed by a professional call answer service, are also subjected to these scripts. Call service agents to [...]
Stop Taking Work on Vacation: Discover the Freedom of a Call Answering Service! If so, you may be suffering from F.O.M.B. (Fear of Missing Business). Like F.O.M.O. (Fear of missing out), F.O.M.B. (Fear of missing business), can cause the following: Insomnia Feelings of guilt Anxiety Depression Agitation Your vacation is sabotaged before it's barely begun. [...]
Choosing the Right Call Answering Service in Canada: A Guide to Making a Smart Call! When it comes to your business, customer service is not just a department; it's an attitude.It’s a commitment to excellence that can make or break your relationship with your clients. That's where a call management service steps in. Choosing [...]
Never Miss a Call Again - Your Guide to After-Hours Phone Answering Services As we all become more connected, we expect to be able to reach each other at any time - including companies that we do business with. 24/7 call answering services provides more than convenience; they ensure that we don’t miss valuable [...]
What Can a Call Answering Service Do for You? Call answering service has not only evolved with technology over the last decade, but in many cases, advanced it by researching and implementing ways to improve client/caller service with it. Long gone are the days when answering services simply answered the phone and took a [...]
Outsourcing your call answering improves customer service, increases efficiency, and saves costs. It's more important now than ever.