fbpx

Call Us Now!

800.667.6767

CALL US NOW!   800.667.6767

13 10, 2016

i24 Call Management Solutions – 20 Years of Award Winning Customer Service

2017-03-09T20:27:49-05:00

Has the term "customer service" become another empty corporate cliché? Is it rendered meaningless by overuse and hype? Is "your business is important to us" before they cast you into "hold" purgatory what it's come down to?   I worked in the service industry for most of my life, and I'm amazed at the sorry state [...]

i24 Call Management Solutions – 20 Years of Award Winning Customer Service2017-03-09T20:27:49-05:00
8 06, 2016

Point Your Customers in the Right Direction with Our Dealer Locator Services

2017-02-07T17:47:59-05:00

Point Your Customers in the Right Direction with Our Dealer Locator Services Have you reached a point in your business where you feel you’re ready to expand to more locations? The more locations you have, the more your potential clients will need to find the one nearest to where they are. Image24 understands the difficulties [...]

Point Your Customers in the Right Direction with Our Dealer Locator Services2017-02-07T17:47:59-05:00
3 06, 2016

Improve Your Business with Human Resource Reporting

2017-02-07T17:48:52-05:00

Improve Your Business with Human Resource Reporting There is nothing that employees dislike more than aggressive micromanaging; in fact, it is often stated as the top reason that employees want to leave their jobs. It comes down to trust. As a business owner, you are required to do your due diligence and make sure that [...]

Improve Your Business with Human Resource Reporting2017-02-07T17:48:52-05:00
25 05, 2016

E-Response: Show Your Customers That Their Business Really Matters

2017-02-07T17:49:11-05:00

E-Response: Show Your Customers That Their Business Really Matters Running a business is a hectic and time-consuming endeavour, but the one thing you cannot ever put on the backburner is your customer.  Whether it’s day or night, open or closed, or where you’re located, customers will always be sending you their comments, questions, complaints, or [...]

E-Response: Show Your Customers That Their Business Really Matters2017-02-07T17:49:11-05:00
16 03, 2016

How to Use Primal Human Emotions to Sell Better

2017-02-07T17:50:59-05:00

How to Use Primal Human Emotions to Sell Better You’d be surprised just how much of the buying process is due to subconscious psychological or emotional factors. This fact is likely to makes most business owners (and salespeople) uncomfortable, since we all want to think that closing a deal was due to our mastery of [...]

How to Use Primal Human Emotions to Sell Better2017-02-07T17:50:59-05:00
8 01, 2016

Good Call Monitoring Means a Better Call Center

2017-02-07T17:51:28-05:00

Good Call Monitoring Means a Better Call Center Technological data and statistics can tell us a lot about how a call center is running.  We can get fairly comprehensive data from metrics and technological sources as opposed to information provided by human sources – how quickly calls are resolved, for example, is easily tracked through [...]

Good Call Monitoring Means a Better Call Center2017-02-07T17:51:28-05:00
18 12, 2015

How to Tell You Have the Right Call Center: Employee Satisfaction

2017-02-07T17:52:19-05:00

How to Tell You Have the Right Call Center: Employee Satisfaction Your employees are the engine that makes your business run. The way that they feel about the company and their position within it are directly tied to the level of service that they give to your customers. Call centre agents are on the front [...]

How to Tell You Have the Right Call Center: Employee Satisfaction2017-02-07T17:52:19-05:00
11 12, 2015

5 Tips for Taking the Best Messages

2017-02-07T17:52:51-05:00

5 Tips for Taking the Best Messages At Image24, providing a personal virtual receptionist for your business is just the beginning of our comprehensive call centre services. There will be occasions when speaking to a representative isn’t enough, and sending a message along to you immediately is vital. With Image24, you can be sure that [...]

5 Tips for Taking the Best Messages2017-02-07T17:52:51-05:00
4 12, 2015

The Importance of Work-Life Balance

2017-02-03T18:32:39-05:00

The Importance of Work-Life Balance It is easy to get carried away in our professional lives and lose sight of the things that truly matter the most. We get so caught up in trying to do so many different things that we often forget to keep any time for ourselves. We have clients, phone calls, [...]

The Importance of Work-Life Balance2017-02-03T18:32:39-05:00
13 11, 2015

A 24 hour a day virtual receptionist for the holidays – So you can really be on vacation!

2017-02-03T18:32:57-05:00

A 24 hour a day virtual receptionist for the holidays – So you can really be on vacation! Running your own business is a 24/7 affair. As a business owner you are constantly meeting with clients, handling issues in the office, poring over numbers, or managing the daily processes. Even when you aren’t technically at [...]

A 24 hour a day virtual receptionist for the holidays – So you can really be on vacation!2017-02-03T18:32:57-05:00
Go to Top