How to Tell You Have the Right Call Center: Employee Satisfaction
How to Tell You Have the Right Call Center: Employee Satisfaction Your employees are the engine that makes your business run. The way that they feel about the company and their position within it are directly tied to the level of service that they give to your customers. Call centre agents are on the front [...]
7 Great Tips for Hiring Your Virtual Receptionist Service
7 Great Tips for Hiring Your Virtual Receptionist Service Having a virtual receptionist service to take messages, screen your callers, and transfer calls to an extension or cell phone is a great way to help grow your business. Not only will it free up extra time for you to handle the important facets of your [...]
What You Should Know About Your Virtual Receptionist: What Can It Do for You?
What You Should Know About Your Virtual Receptionist: What Can It Do for You? New advancements in technology have given modern businesses unprecedented advantages. We are able to have so many different services performed for us today for a fraction of the cost of what they were just a few [...]
5 Things You Need to Know When Choosing a Call Center
5 Things You Need to Know When Choosing a Call Center A steady stream of phone calls is the sign of a healthy business. Unfortunately, it is also the sign of a busy one, too. This means that you are either going to have to sacrifice a lot of your time manning the phones, or [...]
How your Call Centre Can Build Your Customer Database
How your Call Centre Can Build Your Customer Database Having a call professional centre is great for your business because of the amount of work they do for you at such a friendly price. They are more affordable than in-house employees, don’t cost any overhead, and can work as if they were actually in your [...]
Consider your Call Centre as Your Employee – Stay in Communication with Them
Consider your Call Centre as Your Employee – Stay in Communication with Them One of the best things about having a professional call centre working for you is that it will seem like an extension of your own business. In fact, the very best work so closely with you, that you will sometimes forget that [...]
5 Reasons That a Call Center is Better than Transferring Your Calls to Your Employees or Your Cell Phone
5 Reasons That a Call Center is Better than Transferring Your Calls to Your Employees or Your Cell Phone Many small business owners find themselves stuck in a difficult situation when it comes to the phone calls that their business receives. On the one hand, it can be tedious, stressful, and time consuming to answer [...]
How a Call Centre Can Relieve Your Stress and Make Your Business More Productive
How a Call Centre Can Relieve Your Stress and Make Your Business More Productive Nothing is as rewarding as building and managing your very own successful business – and nothing is quite as stressful or time-consuming, for that matter. Being a business owner is a 24/7 affair, and your customers are always going to expect [...]
How to Pick a Call Centre / Virtual Receptionist for Your Business: 3 Things to Look For
How to Pick a Call Centre / Virtual Receptionist for Your Business: 3 Things to Look For Running a business is a round-the-clock endeavour. There simply isn’t enough time in the day to do everything that needs to be done to grow your business. There certainly isn’t enough time for [...]
