Off-Site Worker Support Protects Your Employees and Your Business
Off-site workers present companies with special challenges.
The demands of running a successful operation sometimes require employees to work alone, especially in overnight shifts.
As an employer, you are responsible for eliminating potential risks and ensuring the safety of anyone who is working in such a situation.
i24 Call Management Solutions has over 40 years experience in giving companies the tools to monitor their off-site workers. This keeps workers safe and frees you to focus on growing your business.
Outsourcing your off-site worker monitoring to i24 keeps your company’s biggest asset safe and secure.
Isolated worker legislation
Employment regulations vary throughout the provinces in Canada, but in general, they follow the same guidelines when it comes to workers who are alone when on the clock.
In cases such as these, an employer is required to:
- Understand hazards
- Conduct assessments
- Implement safety measures
- Maintain a method of communication
That’s where i24 comes in.
i24’s Off-Site Worker Support
When you hire i24 for work-alone support, you receive comprehensive communication services with your employees.
An example of a work-alone plan is one where we have your employee call in hourly to ensure everything is running smoothly.
If they don’t call, the process is escalated which involves our on-call agent to investigate and determine if everything is indeed OK.
Comprehensive call centre services
You may need more than the ability to have your work-alone employee check-in at appointed times.
i24 can also help confirm that your employees are showing up.
They “punch in” with us by calling in (we recognise the location via the number or ANI).
If they don’t check in, i24 will intervene right away.
Our work-alone call centre service is:
- Effective
- Easy to use
- Compliant with regulations
- Flexible
i24 off-site worker services are used by companies across Canada.
You will know immediately if your employee is on site, late or needs assistance.
i24 protects your off-site workers by setting up automatic trigger alerts in the event of a security concern.
We’re on call 24/7, 365 days of the year.
Check out why investing in i24 Call Management Solutions is an investment in your business success.
