Logo

CALL US NOW!   800.667.6767

Complete this form to
receive your custom quote.

  • If you wish to join our i24 team, please go to our Career Page to apply.

  • This field is for validation purposes and should be left unchanged.

31 07, 2023

Stop Taking Work on Vacation: Discover the Freedom of a Call Answering Service!

2024-11-25T14:19:39-05:00

Stop Taking Work on Vacation: Discover the Freedom of a Call Answering Service! If so, you may be suffering from F.O.M.B. (Fear of Missing Business). Like  F.O.M.O. (Fear of missing out), F.O.M.B. (Fear of missing business), can cause the following: Insomnia Feelings of guilt Anxiety Depression Agitation Your vacation is sabotaged before it's barely begun.  [...]

Stop Taking Work on Vacation: Discover the Freedom of a Call Answering Service!2024-11-25T14:19:39-05:00
13 08, 2020

Problem – No Response / Long Holds. Solution – Call Answering

2024-11-25T12:44:24-05:00

Have you thought about outsourcing your calls to a Call Answering Service? You may be surprised to learn that according to this survey published in 2019, 80% of all business communications take place over the phone. That’s right. Even with the popularity of SMS, online contact forms, and chats, when it comes to making [...]

Problem – No Response / Long Holds. Solution – Call Answering2024-11-25T12:44:24-05:00
16 12, 2019

Now is a Good Time to do a Call Answering Audit

2024-11-25T12:44:32-05:00

Now is a Good Time to do a Call Answering Audit The first contact your customers have with you is by phone or online contact form. This is true whether they are new clients or current ones. This is why it is so important to do a call answering audit. Does your staff [...]

Now is a Good Time to do a Call Answering Audit2024-11-25T12:44:32-05:00
12 07, 2019

i24 Call Management wins 12th Consecutive Award of Excellence

2024-11-25T12:44:59-05:00

i24 Call Management Solutions has been honoured with the exclusive ATSI  2019 Award of Excellence for the 12th year. This award is presented annually by the Association of TeleServices International (ATSI), the industry’s Trade Association for providers of telecommunications and call centre services across North America and the UK. Why winning this [...]

i24 Call Management wins 12th Consecutive Award of Excellence2024-11-25T12:44:59-05:00
7 05, 2019

5 Reasons Why You Should Consider a Virtual Receptionist

2024-11-25T12:45:08-05:00

5 Reasons Why You Should Consider a Virtual Receptionist Businesses have to be flexible, available, and cost-efficient if they hope to attract customers who get what they want when they want it at a price they want. Using a Virtual Receptionist will help you do that. Shopping habits have changed.  People spend a great [...]

5 Reasons Why You Should Consider a Virtual Receptionist2024-11-25T12:45:08-05:00
4 03, 2019

Is an Answering Service the Right Call for You?

2024-11-28T09:33:40-05:00

Is an Answering Service the Right Call for You? Have you thought about outsourcing your calls to a Call Answering Service? If you’re not, you may be missing calls when your lines are busy (call overflow) or when your office or call centre is closed (after hours calls). And you may be missing important [...]

Is an Answering Service the Right Call for You?2024-11-28T09:33:40-05:00
19 07, 2018

Should You Choose Dedicated or Shared Customer Service Support

2024-12-06T11:28:27-05:00

If you’ve never used a call answering service before, chances are you won’t be aware that there are two types of services available: Shared and Dedicated. Or, if you have hired a call centre before, there’s a 90% or greater chance that the service you received was based on a Shared service model. What [...]

Should You Choose Dedicated or Shared Customer Service Support2024-12-06T11:28:27-05:00
27 10, 2017

What’s the Big Deal in Winning a Business Award of Excellence

2024-11-25T14:20:27-05:00

Who doesn’t like getting an award? It feeds our ego and gives us bragging rights. As any Academy, Grammy or Booker Prize award winner can attest, it also has measurable business benefits. It can add major box office returns to a forgotten movie, a re-release of a classic album or a bump in book [...]

What’s the Big Deal in Winning a Business Award of Excellence2024-11-25T14:20:27-05:00
Go to Top