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Welcome Spring, Season of Hope and Rebirth It's spring and I’m back! I feel like Dolly Levi on top of the Harmonia Gardens' grand stairway being serenaded by the waiters…."Hello, Gary, Well, Hello Gary, It’s so nice to see the gems where they belong.” I can tell you now that if I [...]
Gary's Gems - The Let Us Not be like November Issue Is there anything redeemable about November? I always try to be positive but November challenges me. It's an endless thirty days between October’s colours and December’s tinsel. This is our second “COVID” November. Nothing to do except to adapt and find light [...]
Gary's October Gems – The Giving Thanks Issue October makes her annual entrance like a diva posing in front of a wind machine; her billowing cape of colours cover everything in her path. As the days pass, she becomes smaller, weaker, and tattered. By the time she makes her exit, she is [...]
Gary’s July Gems - The Teacher Don’t Preach Issue It’s as clear as if it happened yesterday. The past forty years hadn’t fogged up the rearview mirror. I was sitting in class waiting for my College Physics course results. The room was quiet, my head - not so much. Self-doubt and anxiety were [...]
Now is a Good Time to do a Call Answering Audit The first contact your customers have with you is by phone or online contact form. This is true whether they are new clients or current ones. This is why it is so important to do a call answering audit. Does your staff [...]
Welcome to May Gems. Each month, I reach into my treasure trove of quotes and pull out my favourite gems. I love quotes. They make me laugh, they make me cry and most often, they make me think. Alas, May is here and every young man’s fancy turns to … [...]
Welcome to the March quotes and trivia gems. Ah, the month of March. It holds the hope of spring and the celebration of the always popular St-Patrick’s Day celebrations on 17th! March at last arrives! She brings with her the shamrock and the promise of grass and gardens - a green respite from the [...]
Welcome, January, the month we ring in the new year with renewed hope and promise. Along with counting down the seconds to the New Year, you probably sang, mumbled or listened “Auld Lang Syne", Robert Burn’s 1788 ode to times spent together. (The title translates to “for the sake of old times”.) “Should auld acquaintance [...]
I love inspirational quotes. I see reflected in the wise words of great minds validation of who I am and motivation to be who I want to become. For many years now, I have shared some of my favourite quotes and trivia in my newsletter - Gary's Monthly Gems. Enjoy. Welcome, September … the only month [...]
A smile is your best ROI. While returning home from the gym recently, I was approaching the front of a sports boutique I shop at often. The store manager was opening the door for the day just as I reached it. Our eyes caught. I gave him a smile, a nod and moved on. He gave [...]
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