CALL A CALL ANSWERING SERVICES WHEN TIMES ARE TOUGH
Ray Hiltz2023-04-18T14:50:44-04:00Outsourcing your call answering improves customer service, increases efficiency, and saves costs. It's more important now than ever.
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04, 2023
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09, 2022
Gary October Gems, Harvesting History From Our Fields of Gold
Gary Blair2022-09-19T11:11:30-04:00Harvesting Our History From the Gene Pool I love October. I love the crunch of leaves under my shoes and the amber glow of a tree’s canopy over my head. I much prefer the pleasures of hot chocolate, cozy sweaters, and crisp air to the unpleasantness of humidity, crazy cyclists, and mosquito bites. As [...]
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09, 2022
Your Clock Ain’t My Boss – Gary’s September Gems
Ray Hiltz2022-09-01T08:29:30-04:00Your Clock Ain't the Boss - Gary's September Gems “Oh, it's a long, long while from May to December But the days grow short When you reach September When the Autumn weather turns the leaves to flame One hasn't got time for the waiting game” (Kurt Weill) Ever notice how we package time into [...]
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06, 2021
How to Create Longer Passwords That You Can Remember – Captain Info
Alex Leibner2023-06-07T15:54:59-04:00Captain Info-Tech Tips – Creating Memorable Longer Passwords Do you have a problem coming up with original security passwords that are both complex enough to outsmart cyber-pirates and yet be memorable? “Person, Woman, Man, Camera, Tv” – The 45th President of the United States of America. People are great at memorizing random words; we [...]
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02, 2021
4 tips to help you stay focused when working from home
Jordanna Caine2022-04-20T09:19:36-04:004 tips to help you stay focused when working from home Let's be honest, has the pandemic been difficult for you to stay focused while working from home as much as it has for me? Since I started a new job during COVID-19, I find it a challenge to [...]
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08, 2020
Problem – No Response / Long Holds. Solution – Call Answering
Ray Hiltz2022-04-20T09:24:00-04:00Have you thought about outsourcing your calls to a Call Answering Service? You may be surprised to learn that according to this survey published in 2019, 80% of all business communications take place over the phone. That’s right. Even with the popularity of SMS, online contact forms, and chats, when it comes to making [...]
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05, 2019
5 Reasons Why You Should Consider a Virtual Receptionist
Ray Hiltz2023-01-25T15:28:32-05:005 Reasons Why You Should Consider a Virtual Receptionist Businesses have to be flexible, available, and cost-efficient if they hope to attract customers who get what they want when they want it at a price they want. Using a Virtual Receptionist will help you do that. Shopping habits have changed. People spend a great [...]
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04, 2019
You Could Be Missing A Client When You Miss A Phone Call
Ray Hiltz2022-04-20T09:39:27-04:00When it comes to using a call answering service, "People don't know what they don't know." This quote is heard a lot around our meeting table as we discuss the challenges of helping our call management clients understand the importance of not missing calls. You'd think this lesson would be self-evident, but [...]
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03, 2019
Is an Answering Service the Right Call for You?
Ray Hiltz2023-07-05T08:08:43-04:00Is an Answering Service the Right Call for You? Have you thought about outsourcing your calls to a Call Answering Service? If you’re not, you may be missing calls when your lines are busy (call overflow) or when your office or call centre is closed (after hours calls). And you may be missing important [...]
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11, 2018
6 Things you can do to create an impressive voicemail message
Ray Hiltz2023-06-19T11:38:27-04:00You may have heard that people no longer use voicemail or leave messages. But for most businesses, voicemail is the necessary last resort when someone isn't available to answer. That's why you need to put some thought into the message you want to communicate to your caller. You never know who is on the [...]
