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Home/Tag:communications
19 09, 2022

Gary October Gems, Harvesting History From Our Fields of Gold

2022-09-19T11:11:30-04:00

Harvesting Our History From the Gene Pool I love October. I love the crunch of leaves under my shoes and the amber glow of a tree’s canopy over my head. I much prefer the pleasures of hot chocolate, cozy sweaters, and crisp air to the unpleasantness of humidity, crazy cyclists, and mosquito bites. As [...]

Gary October Gems, Harvesting History From Our Fields of Gold2022-09-19T11:11:30-04:00
1 09, 2022

Your Clock Ain’t My Boss – Gary’s September Gems

2022-09-01T08:29:30-04:00

Your Clock Ain't the Boss - Gary's September Gems “Oh, it's a long, long while from May to December But the days grow short When you reach September When the Autumn weather turns the leaves to flame One hasn't got time for the waiting game” (Kurt Weill) Ever notice how we package time into [...]

Your Clock Ain’t My Boss – Gary’s September Gems2022-09-01T08:29:30-04:00
22 06, 2021

How to Create Longer Passwords That You Can Remember – Captain Info

2022-04-20T09:17:38-04:00

Captain Info-Tech Tips – Creating Memorable Longer Passwords Do you have a problem coming up with original security passwords that are both complex enough to outsmart cyber-pirates and yet be memorable? “Person, Woman, Man, Camera, Tv” – The 45th President of the United States of America. People are great at memorizing random words; we [...]

How to Create Longer Passwords That You Can Remember – Captain Info2022-04-20T09:17:38-04:00
13 08, 2020

Problem – No Response / Long Holds. Solution – Call Answering

2022-04-20T09:24:00-04:00

Have you thought about outsourcing your calls to a Call Answering Service? You may be surprised to learn that according to this survey published in 2019, 80% of all business communications take place over the phone. That’s right. Even with the popularity of SMS, online contact forms, and chats, when it comes to making [...]

Problem – No Response / Long Holds. Solution – Call Answering2022-04-20T09:24:00-04:00
7 05, 2019

5 Reasons Why You Should Consider a Virtual Receptionist

2022-04-20T09:38:50-04:00

5 Reasons Why You Should Consider a Virtual Receptionist Businesses have to be flexible, available, and cost-efficient if they hope to attract customers who get what they want when they want it at a price they want. Using a Virtual Receptionist will help you do that. Shopping habits have changed.  People spend a [...]

5 Reasons Why You Should Consider a Virtual Receptionist2022-04-20T09:38:50-04:00
23 04, 2019

You Could Be Missing A Client When You Miss A Phone Call

2022-04-20T09:39:27-04:00

When it comes to using a call answering service,  "People don't know what they don't know." This quote is heard a lot around our meeting table as we discuss the challenges of helping our call management clients understand the importance of not missing calls. You'd think this lesson would be self-evident, but [...]

You Could Be Missing A Client When You Miss A Phone Call2022-04-20T09:39:27-04:00
4 03, 2019

Is an Answering Service the Right Call for You?

2022-04-11T11:04:40-04:00

Is an Answering Service the Right Call for You? Have you thought about outsourcing your calls to a Call Answering Service? If you’re not, you may be missing calls when your lines are busy (call overflow) or when your office is closed (after hours calls). And you may be missing important messages if your [...]

Is an Answering Service the Right Call for You?2022-04-11T11:04:40-04:00
22 11, 2018

6 Things you can do to create an impressive voicemail message

2022-03-20T14:49:47-04:00

You may have heard that people no longer use voicemail or leave messages. But for most businesses, voicemail is the necessary last resort when someone isn't available to answer. That's why you need to put some thought into the message you want to communicate to your caller. You never know who is on the [...]

6 Things you can do to create an impressive voicemail message2022-03-20T14:49:47-04:00
19 07, 2018

Should You Choose Dedicated or Shared Customer Service Support

2022-04-11T11:08:44-04:00

If you’ve never used a call answering service before, chances are you won’t be aware that there are two types of services available: Shared and Dedicated. Or, if you have hired a call centre before, there’s a 90% or greater chance that the service you received was based on a Shared service model. What [...]

Should You Choose Dedicated or Shared Customer Service Support2022-04-11T11:08:44-04:00
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